What are SMS Notifications and How to Use in Marketing Campaigns?
How can businesses communicate with customers in the fast-paced, digital world? SMS notifications offer a direct and powerful way to engage ...
Sign up today and send 25 SMS text messages in the US or Canada for free!
Segment & choose any customer with Shopify data. Use images & GIFs to engage. Then converse directly through 1:1 text message conversations
Drive traffic & sales with personalized SMS marketing campaigns. Set up automations to recover abandoned carts, confirm orders, and more!
Quickly build a TCPA-compliant subscriber list for SMS and MMS text message marketing from existing Shopify data, pop-ups, links, etc.
Get started in less than 2 minutes!
You can automate your customer marketing-based on customer actions and triggers including a new purchase, abandoned cart, shipping notification, order delivered, and lots more!
Easily manage customer service conversations and SMS & MMS marketing campaigns within Shopify Admin, Shopify Inbox, or Shopify POS.
Track revenue, ROI, click-through-rates, and conversion metrics on all your messages from the built-in analytics tool.
Stories by, of, and for the Supercharged SMS community
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Press "Add Funds" to the right of your balance on the app, and then follow the prompts to load credits.
Supercharged currently integrates with one other app - Shopify Inbox/Ping - that allows merchants to receive push notifications when customers reply to their outbound text messages.
Merchants can contact Supercharged’s support team by emailing laura@superchargedsms.com or by opening a ticket on the support page on the Shopify App Store.
Supercharged provides merchants with a TCPA SMS compliance checklist on the left side bar with instructions as to how to complete these steps listed below.
Subscribers must opt into being contacted by Supercharged through a popup or form collecting their phone number and a text message or checkbox allowing customers to opt in to marketing. Merchants can also segment customers based on shopping history, filtering for attributes such as subscriber country, abandoned carts, and average order value.
There is plenty of support within the user interface of Supercharged that allow merchants to learn quickly how to navigate the platform. Moreover, merchants may contact Supercharged support with any inquiries relating to their experiences with the app. We will also be rolling out a new guide in the months ahead!
Each SMS message that is sent to or received from a domestic (US and Canada) phone number costs $0.035. From an international phone number, it costs $0.099. If any message is an MMS message, it costs $0.079. Due to the way phone carriers operate, each SMS message has a maximum length of 153 characters (if there are no special characters in the message) or 66 characters long (if there are special characters in the message). Therefore, if you attempt to send out a message that is, for example, 200 characters long and contains no special characters, you will actually be sending out 2 SMS messages and be charged the cost of sending 2 SMS messages. The maximum length of any message is 1600 characters.
Merchants can create templates with different languages, and we are working on rolling out multi-language features on the app
With an easily navigable and learnable UI, a professional customer support team, and a wide variety of grouping and automation features, Supercharged provides an integrated product to merchants that allows them to quickly scale their brands by increasing loyalty among their customers through direct messaging and marketing.